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I expected more from the Hyatt Regency Sonoma Wine Country Hotel

My Dear Polite Travelers, Our first stay in a Hyatt was less than stellar.  In fact, it’s more of a mixed bag of frustration and comfort.  The hotel was beautiful, don’t get me wrong.  It was just … incomplete.  Really? Room #281 is considered accessible ? We booked an accessible room due to my hubby’s back issue—a typical old-person problem.  Typically, an accessible room would naturally have a shower with ease of entry.  In room #281?  Nope.  Getting into a tub requires some dexterity that a mobility-challenged person may not have.  This is a major problem that should be addressed.  I hope Hyatt is listening.  Other than that oversight, there were no towel bars in the bathroom — strange.  Plus, it would have been logical if there was at least one hook for clothing/robe in the bathroom as well.  And, speaking of robes, robes are an accessory in these rooms.  There were none.  In fact, I had to call down f...