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Airline Review: Delta SMF to MSY

Delta Offers Great Service but Lacks Adequate Space
Dear Polite Traveler,
I have traveled on Delta before and each trip is a mixed bag, usually, it turns out well.  Often, however, there is that one little thing.  The one little thing, in this case, was ...well, to find out, you will just have to continue reading. 

Tight accommodations and scare food.  Great cookies though.

This trip was across the country — Sacramento, CA to New Orleans, LA — with one-stop.  Our first leg was a short one with a much longer four-hour leg following it.  (Reverse coming home).  The trip over was pleasant as on this older plane there was adequate legroom and a free movie.  Attendants were delightful and attentive offering soft drinks, coffee, tea, cookies, and peanuts, all complimentary.  The meals were not appealing and cost about $9 each.  Luckily, we had time to stop and eat at our first stop. 

The return trip was different.  We were on a much newer plane with the flip-down screens for every seat.  Sounds great, huh?  Well, the movies were all pay-per-view.  The legroom was non-existent.  The flight attendants were attentive offering us extra peanuts and cookies.  Again, the meal choice was not appealing and cost around $9. 

We were pleased with the price of the flights and the availability of seats.  There was plenty of room for our bags as well.


How about the attendants?

The attendants were great on all the flights.  They were busy the entire time attending to our needs.  It's just unfortunate that a meal or even a light snack wasn't available for free.  Some flights, including our last leg, are scheduled so that there is no time to pick up something to eat.  Nonetheless, that is common practice for airlines these days.  Therefore, Delta is average compared to other airlines in providing food for domestic flights. 

Your exits are...

What they excel in is their safety presentation.  Most are boring and ubiquitous: here are the exits and this is what a life vest looks like.  Not Delta.  They show a very humorous video.  Watch for all the little details in the film—very funny.

Free is good!

The free movie on our long leg heading over to our destination was great.  The movie was not even available on DVD yet.  The pay-per-view movies on the return trip were good as well.  I just did not want to pay for them.  They did provide some free television, music, and games.  I played a puzzle game for hours. 

The peanuts and cookies were quite nice.   The free tea and coffee were also wonderful.  I am a tea drinker on planes and thoroughly enjoyed it.

Please Read

Importance of Quiet in Airports

Travels to Venice, Italy

How I Save Money When Visiting Paris, France 

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